AI-Powered Customer Support
Intelligent chatbots and automated ticket routing that provide instant, personalised customer support around the clock.
Intelligent Support Automation
We build sophisticated AI chatbots using GoHighLevel and advanced language models to handle customer queries, collect information, and route tickets intelligently. Our solutions integrate seamlessly with your existing help-desk systems and are trained on your specific FAQs and processes.
Smart Chatbots
AI-powered chatbots that understand context and provide accurate, helpful responses to customer queries.
Intelligent Routing
Automated ticket routing that directs queries to the right department or escalates to human agents when needed.
Custom Training
Personalised training on your common questions, processes, and brand voice for consistent support quality.
Support Automation Packages
Choose the right level of AI support automation for your business needs and customer volume.
Starter
Perfect for small businesses with basic support needs
- Single chatbot for FAQs
- Simple ticket routing
- Email support integration
- Basic analytics dashboard
- Setup fee: £300-£500
Professional
Ideal for growing businesses with multi-channel support
- Multi-channel chatbot (web, social, email)
- Advanced intent detection
- CRM and help-desk integration
- Human handoff capabilities
- Performance reporting
- Setup fee: £500-£700
Enterprise
Comprehensive solution for large-scale operations
- Custom natural language understanding
- Advanced analytics dashboards
- Ongoing AI training and optimisation
- Multi-language support
- Dedicated account manager
- Setup fee: £700-£900
Monthly usage costs scale with conversation volume. Custom quotes available for enterprise requirements.
Transform Your Customer Support
AI-powered support automation delivers immediate benefits for both your team and your customers.
24/7 Availability
Provide instant support around the clock, ensuring customers get help whenever they need it.
Reduced Workload
Free up your human agents to focus on complex issues whilst AI handles routine queries efficiently.
Improved Satisfaction
Deliver consistent, accurate responses that enhance customer experience and satisfaction scores.
Scalable Support
Handle increasing customer volumes without proportionally increasing support staff costs.
Frequently Asked Questions
Common questions about our AI chatbot and support automation services.
How long does setup take?
Initial setup typically takes 2-4 weeks depending on complexity. This includes requirements gathering, chatbot training, integration with your existing systems, and thorough testing before launch.
Can the bot hand off to human agents?
Absolutely. Our chatbots are designed with intelligent escalation protocols. When queries become too complex or customers specifically request human assistance, the bot seamlessly transfers the conversation to your support team with full context.
What languages can you support?
Our AI chatbots can be configured to support multiple languages including English, Spanish, French, German, Italian, Portuguese, and many others. We can also implement language detection to automatically respond in the customer's preferred language.
Ready to Automate Your Customer Support?
See how AI-powered chatbots can transform your customer service experience. Book a demo to explore the possibilities.